semester 6 DOMESTIC INQUIRY

What is a Domestic Inquiry?

Domestic Inquiry definition

 An employer-led investigation aimed at discovering facts and information about a situation in which an employer has accused an employee of misconduct. A domestic inquiry typically follows a ‘show cause’ letter, which is sent to the employee requesting an explanation for the alleged misconduct. If the response is not satisfactory, the employer will move to the more formal domestic inquiry.
Domestic inquiry should be carried out as soon as possible following accusations of misconduct and all activities should be formalized and recorded in full. Legally it is important than the investigation be carried out objectively – the investigating officers, for example, should be unconnected to the incident, and the employee should be given full opportunity to state their own case and present evidence in their favor. Union representatives or colleagues should be allowed to sit in during the process if the employer requests their presence, although the employee can’t insist on legal representation.
Note that the domestic inquiry is purely an information-gathering exercise i.e. the panel tasked with gathering the evidence do not make decisions over guilt or punishment. Their final report is sent to the relevant parties, often senior leaders, who then decide on the appropriate course of action.

SEMESTER 5 PUBLIC RELATIONS

PUBLIC RELATIONS

Public relations (PR) is the practice of managing the spread of information between an individual or an organization (such as a business, government agency, or a nonprofit organization) and the public.[1] Public relations may include an organization or individual gaining exposure to their audiences using topics of public interest and news items that do not require direct payment.[2] This differentiates it from advertising as a form of marketing communications. The aim of public relations is to inform the public, prospective customers, investors, partners, employees, and other stakeholders and ultimately persuade them to maintain a certain view about the organization, its leadership, products, or of political decisions. Public relations professionals typically work for PR and marketing firms, businesses and companies, government, government agencies, and public officials as PIOs, and nongovernmental organizations and nonprofit organizations.

Public relations specialists establish and maintain relationships with an organization's target audience, the media, and other[citation needed] opinion leaders. Common activities include designing communications campaigns, writing news releases and other content for news and feature articles, working with the press, arranging interviews for company spokespeople, writing speeches for company leaders, acting as organization's spokesperson by speaking in public and public officials, preparing clients for press conferences, media interviews, and speeches, writing website and social media content, facilitating internal/employee communications, and managing company reputation and marketing activities like brand awareness and event management [3] Success in the field of public relations requires a deep understanding of the interests and concerns of each of the client's many public. The public relations professional must know how to effectively address those concerns using the most powerful tool of the public relations trade, which is publicity. [4]

SEMESTER 4 ADMINISTRATIVE OFFICE MANAGEMENT

Administrative Office Management

Supervising an office environment requires a wide range of professional skills. From gaining computer, phone, and ;organization skills to learning professional customer service and supervising personnel, the Administrative Office Management program prepares you for employment and advancement in office environments.

 Example of office environment

SEMESTER 3 HUMAN RESOURCES MANAGEMENT

WHAT ABOUT HUMAN RESOURCES MANAGEMENT

Human resource management (HRM, or simply HR) is a function in organizations designed to maximize employee performance of an employer's strategic objectives.[1] HR is primarily concerned with the management of people within organizations, focusing on policies and systems.[2] HR departments and units in organizations typically undertake a number of activities, including employee recruitment, training and development, performance appraisal, and rewarding (e.g., managing pay and benefit systems).[3] HR is also concerned with industrial relations, that is, the balancing of organizational practices with requirements arising from collective bargaining and from governmental laws.[4]

HR is a product of the human relations movement of the early 20th century, when researchers began documenting ways of creating business value through the strategic management of the workforce. The function was initially dominated by transactional work, such as payroll and benefits administration, but due to globalization, company consolidation, technological advances, and further research, HR as of 2015 focuses on strategic initiatives like mergers and acquisitions, talent management, succession planning, industrial and labor relations, and diversity and inclusion.

In start up companies, HR duties may be performed by trained professionals.[citation needed] In larger companies, an entire functional group is typically dedicated[by whom?] to the discipline, with staff specializing in various HR tasks and functional leadership engaging in strategic decision-making across the business. To train practitioners for the profession, institutions of higher education, professional associations, and companies themselves have created programs of study dedicated explicitly to the duties of the function. Academic and practitioner organizations likewise seek to engage and further the field of HR, as evidenced by several field-specific publications. HR is also a field of research study that is popular[citation needed] within the fields of management and industrial/organizational psychology, with research articles appearing in a number of academic journals, including those mentioned later in this article.

In the current global work environment, most companies focus on lowering employee turnover and on retaining the talent and knowledge held by their workforce. New hiring not only entails a high cost but also increases the risk of a newcomer not being able to replace the person who was working in that position before. HR departments also strive to offer benefits that will appeal to workers, thus reducing the risk of losing corporate knowledge.

SEMESTER 2 BUSINESS COMUNICATION

WHAT IS BUSINESS COMMUNICATION

Business communication (or simply "communication", in a business context) encompasses topics such as marketing, brand management, customer relations, consumer behavior, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal communication, employee engagement, and event management. It is closely related to the fields of professional communication and technical communication.

Media channels for business communication include the Internet, print media, radio, television, ambient media, and word of mouth.

Business communication can also refer to internal communication that takes place within the organization.

Business communication is a common topic included in the curricula of Undergraduate and Master programs of many colleges and universities.

   There are several methods of business communication, including:
   Web-based communication - for better and improved communication, anytime anywhere ...
   video conferencing which allow people in different locations to hold interactive meetings;

    Reports - important in documenting the activities of any department;
    Presentations - very popular method of communication in all types of organizations, usually involving    audiovisual material, like copies of reports, or material prepared in Microsoft PowerPoint or Adobe Flash;
    telephone meetings, which allow for long distance speech;
    forum boards, which allow people to instantly post information at a centralized location; and
    face-to-face meetings, which are personal and should be succeeded by a written followup.
    suggestion box,it is mainly for upward communication as because some people may hesitate to  communicate to the to management directly so they can give suggestion by drafting suggestion in suggestion  box.

PRINCIPLE OF MANAGEMENT

Principle of Management

We’re betting that you already have a lot of experience with organizations, teams, and leadership. You’ve been through schools, in clubs, participated in social or religious groups, competed in sports or games, or taken on full- or part-time jobs. Some of your experience was probably pretty positive, but you were also likely wondering sometimes, “Isn’t there a better way to do this?”

After participating in this course, we hope that you find the answer to be “Yes!” While management is both art and science, with our help you can identify and develop the skills essential to better managing your and others’ behaviors where organizations are concerned.

Before getting ahead of ourselves, just what is management, let alone principles of management? A manager’s primary challenge is to solve problems creatively, and you should view management as “the art of getting things done through the efforts of other people.” The principles of management, then, are the means by which you actually manage, that is, get things done through others—individually, in groups, or in organizations. Formally defined, the principles of management are the activities that “plan, organize, and control the operations of the basic elements of [people], materials, machines, methods, money and markets, providing direction and coordination, and giving leadership to human efforts, so as to achieve the sought objectives of the enterprise.” For this reason, principles of management are often discussed or learned using a framework called P-O-L-C, which stands for planning, organizing, leading, and controlling.

Managers are required in all the activities of organizations: budgeting, designing, selling, creating, financing, accounting, and artistic presentation; the larger the organization, the more managers are needed. Everyone employed in an organization is affected by management principles, processes, policies, and practices as they are either a manager or a subordinate to a manager, and usually they are both.

Managers do not spend all their time managing. When choreographers are dancing a part, they are not managing, nor are office managers managing when they personally check out a customer’s credit. Some employees perform only part of the functions described as managerial—and to that extent, they are mostly managers in limited areas. For example, those who are assigned the preparation of plans in an advisory capacity to a manager, to that extent, are making management decisions by deciding which of several alternatives to present to the management. However, they have no participation in the functions of organizing, staffing, and supervising and no control over the implementation of the plan selected from those recommended. Even independent consultants are managers, since they get most things done through others—those others just happen to be their clients! Of course, if advisers or consultants have their own staff of subordinates, they become a manager in the fullest sense of the definition. They must develop business plans; hire, train, organize, and motivate their staff members; establish internal policies that will facilitate the work and direct it; and represent the group and its work to those outside of the firm.

semester 1 principle of management

My First Blog on Semester 2

I like to study at Saito College.

internship placement

Company background

Logo of company

my company supervisor

Ms Jegatheswary 

My company supervisor

GROUP ASSIGNMENT OF MS PRIYA ON SEMESTER 5

 SURVEY ABOUT BRIM

Introduction about BRIM

Bantuan Rakyat 1Malaysia (BR1M)

Introduced in December 2011, BR1M is a program designed by the Government to provide additional spending money to Malaysia deserves Rakyat.

The Malaysian government has affirmed its resolve to help poor household who earns less than RM 3 000 a month through continuing to provide them with the br1m 3.0 aid. The primary objective of this aid is to cushion the people from the effects of rising cost of living and to stabilize fuel subsidy. This move was announced by Datuk Seri who is the finance minister who also announced that there are plans to with time include the people earning between RM 4 000 and RM 5 000. The households in this bracket currently do not get aid from the government but there were considerations to include them during budget preparation so that they can also get help as time progresses. He announced this during pre-budget reading where he also said the purpose of the government doing this is to keep promise of the pledges they made to the people.

The announcement by the Malaysia government about the br1m 3.0 aid being increased to cover more households was received with mixed reactions with the main contention being how the aid would be divided. Some people claimed that the people already receiving the aid now should not get the same quantities with those proposed to be included. These people argued that those to be included should receive less than what the current beneficially receive since they already earn more. However, the government did not give details on how the aid would be subdivided amongst the deserving households when that time comes.

The governments’ ability to successfully expand the br1m 3.0 aid has also been questioned by some people. These doubts were based on the fact that Malaysia has continuously experienced budget deficits since the year 1998. The country’s debt has also risen to fifty four percent of the Gross Domestic Product (GDP) which is the highest amongst the twelve emerging economies in Asia. These doubts compelled the minister to say that the expansion in aids might not necessarily be in form of cash. Instead, the government can look for other ways to ensure that every needy household gets the deserved assistance. He also said that people being able to afford things they need will have an impact on different businesses since they will also grow. But he was cautious by saying that even if the government is going to offer aid, people must not expect that the government will spend everything and be left with no money to finance daily operations. This is a clearly a way of telling people not to have too high expectations.

The plans to expand the br1m 3 aid also received equal support especially from the people who proposed it and those who were to be included in the plan. The people who came up with the proposal from the government gave justifications that the plan was viable and the general economy would improve. The beneficiaries of the aid supported it mainly because their livelihoods would also improve. This clearly shows that the governments of Malaysia and the people in general have realized the benefits of the br1m. 3.0 aid and hence the need to include more people of the lower earning bracket so as to ensure that the economy grows in all aspects and hence the government should go ahead and give the financial assistance.

SURVEY FORMS THAT WE PREPARE FOR BRIM

Title: Survey about BRIM

Objective:

1)      To identify how the public get information about BRIM

Gander      :                 Male                Female

Age           :                 21-30               31-40               41-50               51-60

Status        :                 Married           Single

1.      Before this have you applied for BRIM?

Yes                  No

2.      Through what you know about BRIM?

Media              Public                          

3.      You may able to apply for BRIM, so how you apply the BRIM?

Manual            Online

4.      If you have applied for the BRIM, how you know your request has approved by government?

Message          Letter             Email

5.      Is BRIM administered by the government is reducing public’s burden?

Yes                  No

6.      So how much percentage BRIM could help reducing your financial problem?

0%                   30%                     50%                         70%                 100%

7.      Do you want this BRIM program to be continuing?

Yes                  No

Why:

 

8.      What is the right time to get the BRIM?

            Beginning of the year

            When school start

            End of the year

            Festival time

Why:

9.      What is the best way for government to communicate with public?

News paper                  Radio               TV                  Media social

Why:

Our respondents

We choose public as a respondents because our topic about BRIM that we have to get feedback and information from public.

Conduct survey

Time:

1pm – 5pm 

Place:

Petaling Jaya

Analyze data

From the survey that we have done our respondents is female more than male. Where we can see that female is 62 per cent and male is 38 per cent.

Calculation method:

Number of media / Total of people who answered X 100

Explanation:

-The percentage of how peoples know about BRIM is by 50 respondents got 22 per centum of them know about BRIM through media and public. And 47 per centum of them know about BRIM is through public that mean the news that they heard was not true or the information was not clearly. And the last is. Through media either through TV, or radio, the percentage of how peoples know about it is 31 per centum. So the highest source that people know about BRIM is through public.

Calculation method:

Number of who choose end of the year/ total of answered X 100

Explanation: 

-Here we get some reasons about what is the right time to get the BRIM is because they wanted to buy clothes when festival time and when school start. Other than that, some people need the money when beginning of the year because they said that they need the money to spend for New Year celebration. Besides that, other comment said that they wanted to buy fight ticket to going back to their home town.

Conclusion:

From this survey we can gain more information about BRIM. In this, we shared the information from public by survey forms. From the analysis, we can know that people interested in BRIM and they were saying that BRIM is reducing the financial problem and etc. Other than that what we have learn is we have good communication to the public when we are giving the survey form. From that we know the real situation how good we are communicate with public. So that, we can improve our communication skills from identify what we do make mistake before this. In direct, we make a good relationship with public. In this we get extra knowledge and know about BRIM in public.